Orders

Order Management Built for Wholesale, Not Retail

From draft to fulfillment, Spider Rep manages the full order lifecycle – with automated discounting, real-time Shopify sync, and shipping options built for how wholesale teams actually sell.

From Cart to Draft Order, Automatically

Every order created in Spider Rep syncs directly to Shopify as a draft order – no duplicate entry, no switching platforms.

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Create new orders directly from the Application, with automatic Shopify sync
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Add products using the built-in Product Selector
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Select a customer from saved records, with full address selection
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Apply shipping and billing addresses in seconds
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Apply shipping and billing addresses in seconds

Wholesale Pricing, Without the Manual Math

If a discount is configured in the Discounts module, it’s automatically surfaced and applied – no manual calculation required.

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Line-item discounts - applied directly on individual product lines
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Order-level discounts - applied from the Payment Summary section
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Apply All Eligible Discounts - one click applies every discount an order qualifies for
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Discount panel displays title, type, start date, and end date at a glance
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Optional discount code field pulls live discounts directly from Shopify

Full Flexibility Before Payment

Draft orders support every action available at creation, plus:

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Set custom payment terms
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Send invoices directly to customers
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Mark orders as paid - with a confirmation step to prevent accidental payment marking

Editing Rules That Respect Shopify's Financial Security

Order Status Editable What You Can Change
Marked as Paid No Order is locked entirely, per Shopify's financial security policy
Not Marked as Paid Yes (Partial) Basic details, order notes, shipping and billing address – line items and discounts cannot be modified

This keeps your transaction records accurate and compliant with Shopify’s own safeguards.

Shipping Options That Match Shopify's Native Model

Choose from Standard, Pickup, or Custom shipping – visible as a tag directly in the Payment Summary, so your team always knows how an order is being fulfilled.

Search, Filter, and Export With Ease

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Toggle instantly between Live Orders and Draft Orders
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Search and filter by customer, tag, status, and more
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Export orders to CSV - full page or selected rows, respecting active filters
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Auto-selected default warehouse/location based on customer tags (e.g. regional fulfillment)

Orders, Powered by the Rest of the Platform

Order data flows directly into your Dashboard, Retention Analytics, and Customer profiles – so every order placed strengthens the insights across your entire operation.

See Order Management Built for Wholesale

Book a demo and watch the full order lifecycle – from draft to fulfillment – in action.