Customers

A Complete View of Every Wholesale Customer

Spider Rep syncs every customer record directly with Shopify – giving your team a single, accurate profile for every account, from contact details to full order history.

Everything Your Team Needs, in One Record

Every customer profile in Spider Rep stays synchronized with Shopify in real time – no separate spreadsheets, no outdated contact info.

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Comprehensive customer profiles with subscription status tracking
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Complete contact information, including email
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Order history with total amount spent per customer
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Customer tags for segmentation and targeted discount eligibility

Manage Every Shipping and Billing Address in One Place

Wholesale accounts rarely have just one address. Spider Rep supports:

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Multiple address management per customer
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Separate billing and shipping address handling
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A Shopify-style search bar to quickly find a saved address when building an order

Tags That Power Pricing, Not Just Organization

Customer tags in Spider Rep aren’t just for sorting – they directly drive automated wholesale pricing.

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Apply tags for wholesale tiers, regions, or account types (e.g. wholesale, ab_warehouse)
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Tags automatically determine discount eligibility during order creation
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Tags can auto-select the correct default warehouse/location on new orders

Add, Edit, and Find Customers in Seconds

Wholesale accounts rarely have just one address. Spider Rep supports:

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Create new customers with complete profile and address details
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Edit existing customer details directly from their record
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Filter and search functionality for instant lookups
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One-click Create Order action from a customer's profile - pre-fills their details directly into a new order

CSV Export, Respecting Your Permissions

Export customer data to CSV – full page or selected rows – with exports automatically respecting the permission settings configured for each user role.

Customer Data, Powering the Whole Platform

Dashboard data isn’t isolated – it reflects real-time activity from Orders, Customers, Discounts, and Retention Analytics, giving you a single, accurate view of your wholesale business without switching screens.

See Customer Management Built for Wholesale

Book a demo and see how Spider Rep keeps every customer record accurate, synced, and ready to sell to.