Retention Analytics

Know What Sells - And Who Keeps Buying It

Spider Rep’s Retention Analytics turns raw order data into clear insight – showing which products perform, which customers come back, and where your wholesale business should focus next.

Best Sellers Across 3, 7, 15, and 30-Day Windows

See exactly what’s moving – and how quickly – with flexible time-based reporting built for wholesale decision-making.

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Product rankings by performance across four selectable time periods
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Units sold tracking with historical trend comparison
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Product identification via Shopify Product IDs for precise inventory tracking
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Fast search to locate specific products within retention data

Product-Level Drill-Down, One Click Away

Click into any product to reveal the metrics that matter most for wholesale planning:

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Total units sold
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Repeat customer count
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Retention rate

Understand Who's Actually Loyal

Understand Who’s Actually LoyalEach discount type is created and edited by configuring:

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Quantity purchased by each individual customer
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Number of times each customer has repeat-ordered that product

This customer-level breakdown helps your team spot your most reliable wholesale accounts – and identify which relationships need attention.

Turn Retention Data Into Action

Turn Retention Data Into ActionClick into any product to reveal the metrics that matter most for wholesale planning:

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Identify products worth featuring in Bulk or First Order Discounts
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Spot declining products before they become dead stock
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Prioritize inventory planning around proven repeat sellers

Retention Data, Fed by Every Order

Every completed order updates your retention metrics in real time – no manual reporting, no lag between what’s happening in Shopify and what you see in Spider Rep.

See Your Repeat Business, Clearly

Book a demo and see how Spider Rep’s retention analytics reveal exactly what – and who – is driving your wholesale growth.